Cookie Policy

Last updated: June 1, 2023

1. Introduction

This Cookie Policy explains how Sync, Inc. ("Sync," "we," "our," or "us") uses cookies and similar technologies when you visit our website, applications, or other online services (collectively, the "Services").

By using our Services, you consent to our use of cookies and similar technologies in accordance with this Cookie Policy and our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to the owners of the site.

Cookies enable us to recognize your device and collect information about how you use our Services. They also allow us to remember your preferences, improve your user experience, and tailor content to your interests.

3. Types of Cookies We Use

We use the following types of cookies and similar technologies:

3.1. Essential Cookies

These cookies are necessary for our Services to function properly. They enable you to navigate our Services and use their features, such as accessing secure areas. Without these cookies, certain services cannot be provided.

Examples: Session cookies, authentication cookies, security cookies, and cookies that remember your language preferences.

3.2. Performance and Analytics Cookies

These cookies collect information about how visitors use our Services, including which pages visitors go to most often and if they receive error messages. We use this information to improve our Services and to understand how visitors interact with our content.

Examples: Google Analytics, Mixpanel, and other analytics tool cookies that help us understand user behavior and improve our Services.

3.3. Functionality Cookies

These cookies allow our Services to remember choices you make and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

Examples: Cookies that remember your preferences, settings, and choices, such as your preferred language or region.

3.4. Targeting and Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They are usually placed by our advertising partners with our permission.

Examples: Cookies from advertising networks like Google AdWords, Facebook Pixel, and LinkedIn Insights.

3.5. Social Media Cookies

These cookies are set by social media services that we have added to our Services to enable you to share our content with your connections and networks. They are capable of tracking your browser across other sites and building a profile of your interests, which may impact the content and messages you see on other websites you visit.

Examples: Cookies from social sharing buttons for Facebook, Twitter, LinkedIn, and other social media platforms.

4. Third-Party Cookies

Some cookies we use are from third-party companies, such as Google Analytics, to provide us with analytics about our Services. These companies may also use cookies to collect information about your online activities across different websites and services.

We do not control these third parties or how they may use their cookies. We suggest you check their websites for more information about their cookies and how to manage them.

The third-party services we use that may set cookies include:

  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • Intercom
  • Mixpanel
  • Stripe
  • LinkedIn Insights
  • Facebook Pixel
  • Twitter Analytics

5. Cookie Duration

The cookies we use fall into two categories based on how long they remain on your device:

  • Session Cookies: These cookies are temporary and are deleted from your device when you close your browser. They are used to remember you during a single browsing session.
  • Persistent Cookies: These cookies remain on your device for a set period, which can range from days to years, or until you delete them manually. They are used to remember your preferences across multiple browsing sessions.

6. Managing Cookies

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can impact your user experience and parts of our Services may no longer be fully accessible.

6.1. Browser Settings

Most browsers allow you to control cookies through their settings. These settings are typically found in the "Options," "Preferences," or "Settings" menu of your browser. You can also consult the help section of your browser for more information.

6.2. Opt-Out Tools

You can opt out of targeted advertising cookies through industry tools such as:

For Google Analytics specifically, you can use the Google Analytics Opt-out Browser Add-on.

6.3. Consent Management Platform

We use a consent management platform that allows you to manage your cookie preferences on our website. When you first visit our website, you will be presented with a cookie banner that allows you to accept or decline non-essential cookies.

You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

7. Do Not Track

Some browsers include the ability to transmit "Do Not Track" signals. We do our best to honor "Do Not Track" signals, but currently, there is no industry-standard approach to responding to these signals. As technologies and regulations evolve, we will reassess our approach to this issue.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page and, if the changes are significant, we will provide a more prominent notice, such as an email notification or a banner on our website.

We encourage you to periodically review this Cookie Policy to stay informed about our use of cookies.

9. Contact Information

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

Sync, Inc.

Attn: Privacy Officer

1234 Innovation Way

San Francisco, CA 94107

privacy@sync.com

Cookie Preferences

You can adjust your cookie preferences at any time. Click the button below to manage your settings.